About 17TRACK
17TRACK.COM, a 17TRACK Group platform, provides B2B and DTC brands with all-in-one post-purchase solutions.
What We Do
17TRACK leads global parcel tracking with a one-stop solution. Our patented logistics prediction technology sets the industry benchmark.
Where We Started
In 2010, as cross-border e-commerce surged, logistics was a “black hole”—parcels disappeared beyond borders. The founding team created a platform to track them globally on one screen, tackling real-world challenges.
Who We Serve
17TRACK streamlines logistics for cross-border e-commerce brands and freight forwarders, delivering real-time updates to buyers for a seamless shopping experience.
Why We Keep Going
The industry needs clear, efficient logistics with transparency and reliability. User trust drives 17TRACK to keep innovating.
Our Timeline
2010-2014
- Evolution from an independent webmaster tool establishes the foundation for commercial operations.
2015
- Collaboration with WISH expands global mobile eCommerce networks.
2016
- July: iOS and Android downloads exceed 7 million, broadening user reach.
2019
- June: Partnership with Alibaba International Station optimizes cross-border supply chain integration.
2020
- July: Collaboration with DHL improves cross-border logistics tracking.
- August: Alexa ranking stabilizes within the top 1000, reinforcing traffic strength.
2021
- March: Partnership with Petal Search expands traffic acquisition channels.
- June: Acquisition by Dianxiaomi strengthens global operational capabilities.
- October: UK-based team establishment enhances European market efficiency.
2022
- March: Dianxiaomi, the parent company, secures $100 million in Series C funding, expanding the global supply chain ecosystem.
- August: Dianxiaomi completes $110 million in Series D funding, accelerating international strategy deployment.
- Full Year: Cumulative funding totals $210 million, solidifying global market presence.
2023
- Launched the business-facing product, released the Shopify App, and finalized commercialization.
Global Package Tracking at Your Fingertips
- 2,500+Carrier Integrations
- 2Billion+Shipments Tracked Annually
- 230+Countries with Customers
- 99%Tracking Accuracy
- 24/7Customer Support for a Seamless Experience
- 100M+Global Consumers Served
- 5,000+Active Shopify Store Clients
- 10+Years of Industry Leadership
Mastering Global Expansion
17TRACK has established a robust network of over 20 offices worldwide, strategically located in key markets including China, the United States, Brazil, Vietnam, Indonesia, Malaysia, and the Philippines.
Take Your Post-Purchase Service to the Next Level Today!
Adopting 17TRACK’s SaaS solution enables brand sellers to prioritize core operations while ensuring efficient shipment management.