Returns
17TRACK’s return management streamlines processes, enhancing efficiency and experience, cutting labor costs by over 70%.
Self-Service Returns Page
Customers can initiate returns effortlessly, choosing items, reasons, and providing proof.
Flexible options allow choice of carriers and return methods.
Real-time tracking speeds up processing and enhances customer experience.
Back-End Returns Management
Merchants can review requests, create printable labels, and track shipments.
Return insights, including volume and frequent return items, are visualized for data-driven decisions.
Seamless Shipsaving integration grants merchants exclusive shipping discounts.
Branded Return Notifications
Instant request confirmation minimizes back-and-forth communication.
A dedicated return page enables self-service tracking, easing buyer concerns.
Automated email updates at key return stages reduce support overhead.
Service with Ease, Watch Profits Increase
17TRACK’s post-purchase solutions cut operational costs, elevate customer experience, and maximize lifetime value.
- +0.8%
purchase rates, fewer complaints.
- -95%
manual tracking, higher retention.
- 70%+
email open rates, more repeat buyers.
- -70%
labor costs, better experience.
eufy Partners with 17TRACK to Optimize Global Smart Home Logistics Experience
- 60%reducing related customer inquiries
- 90%claim success rate
