Returns

17TRACK’s return management streamlines processes, enhancing efficiency and experience, cutting labor costs by over 70%.

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17TRACK's return management

  • AliExpress logo
  • BALEAF logo
  • Cainiao logo
  • Anker
  • Coofandy
  • eufy
  • GIMI
  • Sharge
  • Totwoo
  • Vaporesso
  • geolia
  • plaud
  • AliExpress logo
  • BALEAF logo
  • Cainiao logo
  • Anker
  • Coofandy
  • eufy
  • GIMI
  • Sharge
  • Totwoo
  • Vaporesso
  • geolia
  • plaud
  • Self-Service Returns Page

    • Customers can initiate returns effortlessly, choosing items, reasons, and providing proof.

    • Flexible options allow choice of carriers and return methods.

    • Real-time tracking speeds up processing and enhances customer experience.

    Self-Service Returns Page
  • Back-End Returns Management

    • Merchants can review requests, create printable labels, and track shipments.

    • Return insights, including volume and frequent return items, are visualized for data-driven decisions.

    • Seamless Shipsaving integration grants merchants exclusive shipping discounts.

    Back-End Returns Management
  • Branded Return Notifications

    • Instant request confirmation minimizes back-and-forth communication.

    • A dedicated return page enables self-service tracking, easing buyer concerns.

    • Automated email updates at key return stages reduce support overhead.

    Branded Return Notifications

Service with Ease, Watch Profits Increase

17TRACK’s post-purchase solutions cut operational costs, elevate customer experience, and maximize lifetime value.

  • +0.8%

    purchase rates, fewer complaints.

  • -95%

    manual tracking, higher retention.

  • 70%+

    email open rates, more repeat buyers.

  • -70%

    labor costs, better experience.

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eufy logo

eufy Partners with 17TRACK to Optimize Global Smart Home Logistics Experience

  • 60%reducing related customer inquiries
  • 90%claim success rate
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Take Your Post-Purchase Service to the Next Level Today!

Adopting 17TRACK’s SaaS solution enables brand sellers to prioritize core operations while ensuring efficient shipment management.