Returns

17TRACK’s return management streamlines processes, enhancing efficiency and experience, cutting labor costs by over 70%.

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17TRACK's return management

Trusted by over 100,000 brands across various industries worldwide

    • Self-Service Returns Page

      • Customers can initiate returns effortlessly, choosing items, reasons, and providing proof.

      • Flexible options allow choice of carriers and return methods.

      • Real-time tracking speeds up processing and enhances customer experience.

      Self-Service Returns Page
    • Back-End Returns Management

      • Merchants can review requests, create printable labels, and track shipments.

      • Return insights, including volume and frequent return items, are visualized for data-driven decisions.

      • Seamless Shipsaving integration grants merchants exclusive shipping discounts.

      Back-End Returns Management
    • Branded Return Notifications

      • Instant request confirmation minimizes back-and-forth communication.

      • A dedicated return page enables self-service tracking, easing buyer concerns.

      • Automated email updates at key return stages reduce support overhead.

      Branded Return Notifications

    Service with Ease, Watch Profits Increase

    17TRACK’s post-purchase solutions cut operational costs, elevate customer experience, and maximize lifetime value.

    • +0.8%

      purchase rates, fewer complaints.

    • -95%

      manual tracking, higher retention.

    • 70%+

      email open rates, more repeat buyers.

    • -70%

      labor costs, better experience.

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    eufy Partners with 17TRACK to Optimize Global Smart Home Logistics Experience

    • 60%reducing related customer inquiries
    • 90%claim success rate
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    Take Your Post-Purchase Service to the Next Level Today!

    Adopting 17TRACK’s SaaS solution enables brand sellers to prioritize core operations while ensuring efficient shipment management.